Our People

 

Paul Hatherall – LB Bentley

Paul Hatherall – Product Support Supervisor (Filters & Dryers)

With 38 years of experience within Bentley, Paul began his working career straight from school where he spent his first 4 years completing a City & Guilds apprenticeship in Turning & Fitting. He works in a very close-knit team producing a product which is built and manufactured to customer requirements and is engineered to the highest quality from start to finish with equipment that we believe is the best in the industry. The role Paul fulfils is very varied dealing with all stages of production from customer orders, running the workshop to Installation and regular servicing of the equipment installed on the customer sites, for example, he has M.O.D. clearance and is an approved ’Competent Person’ permitting him to work on National Grid sites. His role requires a wide range of skills and talents from machining and computer skills to customer liaison and supervisory skills.

“Everything will be ok in the end, if it’s not ok then it’s not the end.”

Rich Wood – LB Bentley

Rich Wood – Returns Co-ordinator (Aftermarket Technician)

Bentley offered an apprenticeship scheme at the local Stroud College where Rich completed his City & Guilds, NVQ2 and ONC in machining and engineering. With 14 years of experience he has worked in various areas of the company before his current position in the Aftermarket section. This job certainly has its unique challenges where there is the need to develop a wide range of product knowledge and gain a wider experience of the production processes. The main skills and talents required to deliver this role successfully are the ability to troubleshoot, identify problem areas and apply the necessary solution in line with customer requirements. The variety of the job is a key factor in this role and to Rich’s job satisfaction, with the need for good time-management skills.

“Every day is different.”

 

Chris Wilkins – Logistics Supervisor

It’s three years since Chris joined Bentley where he leads an 11 strong team managing goods inwards and four stores areas, as well as packing and distribution.  With more than 20 years’ experience in logistics and distribution, he fully understand the demands and challenges of a busy manufacturing environment. Chris continually reviews processes and procedures so that they can be improved and adapted to meet evolving business requirements.  His ongoing plans are to evolve the stores processes and rigorously evaluate stock held in stores on an ongoing basis, this will build on the ‘5S + Safety’ system already in place across the business, promoting the strive towards excellence throughout all areas.

“We never stand still.  There’s always something that can be changed and done better.  I have a great team who understand and support the continual improvement approach.  It means we can keep refining what we do in line with the business needs.”

Terry Potts – Engineering Manager

As Engineering Manager for Bentley, Terry holds responsibility for the entire engineering function.  This encompasses everything from production design and new product development to R&D and product qualification.  He strives to manage the individual engineering teams and their overall workloads as efficiently and effectively as possible.  His goal is to instil a quality-focused engineering culture, so he encourages every individual to act professionally, responsibly and with a focus on engineering excellence.

As the engineering lead, Terry is also responsible for ensuring a joined-up approach with the wider business.  He advocates building strong relationships with sales and marketing, accounts, HR, metallurgy, metrology and IT, as well as manufacturing and assembly.  Terry is also keen to promote engineering in the wider community by supporting our current educational liaison programme and encouraging young people into engineering as their career of choice.

“Engineering is central to Bentley’s business, so it’s really important that our engineers engage with all the different departments. Good internal communication enhances performance and accelerates progress. The same is true of customer communications. We need to be clear, concise and personable so we can develop positive relationships.”

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